Using Stillhere
These Terms of Service govern your use of Stillhere’s website and AI chat service. By using Stillhere, you agree to these terms. If you use the service for an organisation, you must have authority to agree on its behalf.
You must be legally able to enter into this agreement. Provide accurate account information, keep your sign-in credentials secure, and let us know if you believe someone has accessed your account without permission. You are responsible for activity you authorise through your account.
AI conversations
Stillhere lets you chat with AI models and create personas. Personas are generated software experiences, not people. Responses can be inaccurate, incomplete, or inappropriate, and similar responses may be generated for other users. Check information before relying on it. The service does not replace qualified medical, legal, financial, or other professional advice and is not an emergency service.
Models, features, and usage allowances may change. Access to a particular model depends on its availability, and we do not guarantee that any model will remain available indefinitely.
Acceptable use
Use Stillhere lawfully and respect other people’s rights. You must not:
- Submit content you do not have permission to use, or unlawfully disclose another person’s personal information.
- Use the service for fraud, exploitation, threats, harassment, or other unlawful activity.
- Attempt to access another user’s account or data, bypass security or usage limits, or disrupt the service.
- Distribute malware or use automation that interferes with the service’s operation.
- Misrepresent an AI persona as a real person in order to deceive others.
Your content and our service
You retain any rights you have in the content you submit. You give Stillhere permission to store, process, and transmit that content as needed to provide the service, including sending relevant conversation content to AI providers. Our Privacy Policy explains how personal information is handled.
We do not claim ownership of your inputs or AI outputs. This does not guarantee that an output is unique, protected by intellectual property rights, or free of third-party rights. You are responsible for how you use and share it.
Stillhere’s software, branding, and website content remain the property of their respective owners. These terms give you permission to use the service, not ownership of those materials.
Subscriptions and payments
Paid plans are billed through Stripe. The price, billing interval, usage allowance, and any trial or promotional conditions are shown before purchase. Subscriptions renew automatically at the disclosed rate unless cancelled before renewal. Where a trial converts to a paid subscription, the checkout explains when charges begin.
You can cancel renewal in your billing settings. Cancellation normally takes effect at the end of the current billing period, with access continuing until then. Deleting your account instead cancels your subscription immediately and removes access to the account. Cancelling or deleting an account does not itself request a refund; contact us about billing errors or refund requests.
Any mandatory consumer rights, including applicable withdrawal rights and remedies for a service that does not conform to the contract, remain unaffected. We will notify you of changes to recurring prices before they apply so you can choose whether to continue.
Availability and account closure
We may interrupt the service for maintenance, security, or circumstances outside our control. We may restrict or suspend access where reasonably necessary to address a breach of these terms, non-payment, legal requirements, or a risk to the service or its users. Where practicable and lawful, we will explain the reason and give you an opportunity to resolve the issue.
You can stop using Stillhere at any time and delete your account in Settings → Account. Save any content you want to keep before deleting it.
Responsibility and your rights
We do not promise uninterrupted or error-free service, or that AI responses will meet every purpose. To the extent permitted by applicable law, we exclude implied warranties and liability for indirect or consequential losses arising from use of the service.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence where applicable. Nothing limits your mandatory consumer protections or your right to bring a claim in a court available to you under applicable law.
Changes to these terms
We may update these terms as the service changes. We will publish the updated version here with a new effective date and provide notice of material changes before they take effect where required. If you do not agree to a change, you can stop using the service and cancel your subscription.
Contact
For questions about these terms, billing concerns, or complaints, contact legal@stillhere.com.